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LED Modules Warranty

Magnetic Systems Technology (MST) warrants that its LED Module will be free from defects in materials and workmanship from the date of purchasing by an original buyer for 60 months (warranty period) of continuous work according to the parameters of the product specification. This warranty is conditional upon proper storage, installation, usage and maintenance.

This warranty applies to the LED modules which:

  • are properly wired and installed,
  • are operated on a suitable power supply in accordance with the parameters specified in the applicable product specification sheet,
  • are used in lighting equipment designed and approved for the application and in the environmental conditions within the normal specified operation range of the product guidelines, IEC standards or any documents accompanying the product.

The MST LED modules are covered under warranty if they are used in application or luminaires that meet the current national standards for this type of application or luminaires, and are dedicated to systems with LED power supplies, which meet ENEC standards and have European Conformity declaration (CE).

Operating parameters of the product should always be respected in accordance with the product leaflet.

EXCLUSION OF WARRANTY

This warranty is void if the product is not used for the purpose for which it is designed or if any repairs or alterations are made by any person not authorized.

This warranty is not applicable to a product that has been subject to abnormal stress or operating conditions in the power supply.

This warranty is not applicable to any product components that are subject to natural wear during operation resulting from reconnecting or misuse of the product.

This warranty does not apply to any damage or failure to perform arising as a result of any acts of God or from any abuse misuse, abnormal use or any use or installation in violation of the safety regulations valid for the country where the installation takes place.

RETURN AND REPLACE

MST will correct any defects by either repairing any defective part or parts or by replacing any defective part or parts or by making available a new replacement product.

Repair or replace of the product or the defective part thereof does not include any installation, removal or replacement activities, costs or expenses, including labor and transport costs or expenses, and it is not covered under this warranty.

Product covered by this warranty must be reported and returned to MST within the applicable warranty period set forth in this warranty.

MST reserves the right to examine the complete luminaire with a defective product to carry out the process of considering the complaint properly. Luminaire must be delivered to MST without any repairing works and modifications.

If returned products are found not to be defective or nonconforming, MST could charge the purchaser for shipping, testing and handling costs associated therewith.

If a test is needed to appraise whether defects defined herein existed or not, the conditions of the test shall be notified before the test, and MST reserves the right to participate in the test on-site.

If MST decides to replace a product under this warranty, MST may replace the product with a comparable product (that can show small deviations in design and product specification) for any reason, including instances where the product has been discontinued or is otherwise unavailable at such time.

LIMITATION OF LIABILITY

MST will not under any circumstances whether as a result of breach of contract, breach of warranty, tort, strict liability or otherwise be liable for consequential, incidental, special or exemplary damages including but not limited to, loss of profits or revenues, loss of use of products or any other goods or associated equipment or damage to any associated equipment, cost of capital, cost of substitute products, facilities of service, down time cost, or claims of claimant’s customers.

MST liability for damages arising from or related to a product shall in no case exceed the purchase price of the product from which the claim arises.

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